FreshWorks Studio Blog

Since 2014 we have been on a mission to solve problems and create value through remarkable digital experiences. Here are a few things we learned and a few things that happened along the way.

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User Experience

Written by Stephanie Dacre | Apr 7

User Experience for Virtual Care Applications

A great user experience for your virtual care application starts with understanding users - including patients, care providers, and the app’s administrators.

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Written by Samarth Mod | Jul 12

Three Ways to Improve Customer Experience with a Mobile App

If you are considering a mobile app as part of your business strategy, you should consider the following three things to improve your customer’s digital experience: leverage digital CX enhancement, use data insights to customize the product, and gamification.

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