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A Message From Our Founders

A Message From Our Founders


As you join our team, know that we are committed to helping you grow a little every day. We’ll make that happen through challenging work and embracing the uncomfortable. We will strive to inspire you, be inspired by you, and always be learning.


Career Development Program

Career Development Program

You will be paired with a trained mentor. They help you get access to the right resources and opportunities so you can follow your own unique path for professional development and growth.

Skills Requirements for Every Role

We have clearly defined measures of the skills you need to excel in your role. Combined with regular peer feedback and support from your mentor you will always know your goals are within reach.

Clearly Defined Path to Promotion

Mentorship, feedback, and a defined skills matrix are tools to help you get ready for new opportunities. We removed the guesswork in achieving success so you know exactly what to work towards.

Learning and Development Support

Includes subscription access (eg. HBR, UDemy, LinkedIn Learning) and allowances for paid resources and courses. We will also support you to pursue new certifications or professional designations.


Guiding Principles

Leadership starts with self-leadership. If you feel empowered and informed to make more decisions individually, then as a team we will accomplish more in far less time.

Our people are engaged in their work because they can see a part of themselves in the final product. Bringing our best selves to the table is how we create strong, efficient & remarkable digital experiences for our clients.

An empathetic person sees the burden of another and respects that weight as if it were their own. At FreshWorks we share in each others success and joy along with each other’s learnings.

At every turn we want information to be shared openly, broadly, and deliberately. Great communication requires a sender and receiver, we value a balance of speaking and listening.

Loyalty provides ease and comfort to everyone. Got impacted by personal troubles, motivation, or bad luck? Don’t sweat it. As long as these moments are used to learn and develop from, we’ll have your back.

Culture & Benefits

Remote-Friendly & Relocation Support

Live and work wherever! Our team works from over 20 countries. We are also happy to offer support to help you and your family move to our HQ in Victoria.

Health Benefits

Extensive healthcare spending account has coverage for paramedical services, prescriptions, dental, vision, counselling, and more.

Flexible Work Hours

You and your team decide what hours everyone needs to be available between Monday-Friday each day.

Project Diversity

Our teams work on new projects every 3-12 months empowering you to try new things and spread your wings.

Vacation, Holidays and Wellness Days

3 weeks of annual vacation, additional paid leave from Christmas to New Year, and 5 paid wellness days each year.

Ergonomic WFH Setup

Comfort is key. We offer a variety of equipment as well as a $300 CAD stipend to make sure your home office setup is comfortable and effective.

Social Events & Trips

We always jump at the chance to bring our team together both remotely and in person for holidays, project wrap-up celebrations, or for no reason at all.

Regular Hackathons

A lot of crazy ideas end up being great ones. We encourage you to explore new ways to create remarkable digital experiences – even if you’re not a developer!


Social Impact

250,000 +

mental health support resources shared

441,000 +

vaccine verifier app downloads

465 M

dollars distributed to critical workers in Alberta

2,000,000 +

citizens accessing services through BC Services Card


daily users of cognitive behavioural therapy tools


youth clinic appointments completed with Foundry

We are ordinary people doing extraordinary things in the health and digital government space. We are proud to have:

BC Premier John Horgan, Minister Beare, and provincial CIO, CJ Ritchie, learning how FreshWorks is making life easier for British Colombian’s and modernizing digital government.

   Created several critical COVID-19 response applications

   Delivered the digital identity app used by all BC citizens

   Helped build virtual clinics to support youth and first responders

   Modernized the system used for mining industry oversight in BC

   Increased access to medical and mental health resources

Equity, Diversity & Inclusion

EDI is about capturing the uniqueness of the individual; creating an environment that values and respects individuals for their talents, skills and abilities to the benefit of the collective.


What does EDI look like here?

Stat Holiday Substitutions —

Our diverse team observes holidays from many different cultures, religions and countries. You have the option of substituting any stat holiday observed in BC for one that is more important to you.

EDI Team —

We are proud to have an EDI committee crafting strategy and policy that helps the organization become more inclusive and equitable for everyone.

Diversity in Recruitment —

To hire amazing people we strive to remove unconscious biases from our recruitment process. Our diversity goals and equitable interviewing practices help create a more inclusive team.

Parental Leave —

We are committed to supporting your family life. Expecting and new parents may take up to 10 weeks of paid leave to look after their growing family.

Our focus on EDI helped make us the #15 fastest growing company in Canada last year


Our team represents 19 countries, 31 languages, and 100+ unique individuals. We hire remarkable people from around the world and are proud of this global perspective.



Don’t see the exact position that you’re looking for?
Send us an email and Let’s Chat!

You might just be the new team member we didn’t know we needed.

Software Development

Service Delivery


People Ops

We’re also looking for great people to help start a new centre of excellence for us in Colombia! You can learn more about those roles below.


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Is there a tech rockstar in your network that should be on our team? Send us a referral and we’ll write you a cheque for $1,000 if they get the job.

Is there a tech rockstar in your network that should be on our team? Send us a referral and we’ll write you a cheque for $1,000 if they get the job.




Our people have created amazing culture from the ground up. Our team has a shared value for commitment, collaboration, humility, resourcefulness and excellence.
Read what team members are saying about their work.