FreshWorks Studio Blog
Since 2014 we have been on a mission to solve problems and create value through remarkable digital experiences. Here are a few things we learned and a few things that happened along the way.
The Author
Samarth Mod
CEO
Sam Mod is the co-founder and CEO of FreshWorks Studio. He is a 2018 30 Under 30 winner and was named Entrepreneur of the Year at the RBC Top 25 Canadian Immigrant Awards in 2019.
Sam Mod is the co-founder and CEO of FreshWorks Studio. He is a 2018 30 Under 30 winner and was named Entrepreneur of the Year at the RBC Top 25 Canadian Immigrant Awards in 2019.

Written by Samarth Mod | Aug 18
Using Open Source Code for Digital Government
How one BC startup used open data and open source code for digital government projects and helped shape the delivery of IT services in the public sector.
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Written by Samarth Mod | May 26
Innovation & Challenges in BC Tech During COVID-19
Last month I had the honour to join leaders in the BC tech sector and Government to discuss challenges and innovation opportunities during COVID-19.
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Written by Samarth Mod | May 13
BC's Open Source Traveller Screening System in 5 Days
BC Gov and FreshWorks’ nimble response to COVID-19 related priority and a digital response in 5 days!
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Written by Samarth Mod | Jan 27
Meeting with Canada’s Finance Minister Bill Morneau was an adventure!
I wanted to share a surreal experience on 15th January, 2020 I had meeting Canada's Finance Minister, Bill Morneau. On the island and lower mainland, we don't get much snow and I'm definitely not used to it which made it very interesting for me to travel from Vic to Van.
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Written by Samarth Mod | Feb 8
BCHighways - Developing This Native App via BC Dev Exchange
BCHighways provides real-time provincial highway information including road closures, planned work and extreme weather conditions. The free app also features estimated border crossing wait times, traffic cam images and integrates with DriveBC’s Twitter feed.
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Written by Samarth Mod | May 19
FreshWord: May Edition
Here’s more of the latest FreshWorks news via our monthly FreshWord, our roundup of the latest company and industry news to keep you up to date and let you know what we’ve been up to - including which events we'll be out and about at in the coming weeks.
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Written by Samarth Mod | Apr 25
Embracing Awards Season While Hard at Work (and Play)
It’s tech awards season in Victoria. Our FreshWorks co-founders are suiting up to mix and mingle with some of the best companies in Victoria - and getting recognized themselves. Plus the team continues to pump out some amazing tech! Here's the latest.
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Written by Samarth Mod | Apr 21
Introducing FreshWord from FreshWorks
Welcome to V1.0 of the FreshWord - your monthly update on all the hustling the FreshWorks team has been up to. We'll be introducing everything from awards we've been winning, to cool features our developers have been cooking up, to our #funfund outtings. We're excited to be sharing our journey with you!
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Written by Samarth Mod | Nov 8
Promoting Organic App Growth: Lessons from the BCHighways App
When we built the BCHighways App for iOS and Android, we were mostly looking for an opportunity to show off our development expertise. Since we had no intention on monetizing the app, we didn’t plan on any marketing efforts...and here's what happened.
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Written by Samarth Mod | Sep 27
The Times Colonist Features FreshWorks Studio
FreshWorks Studio has been featured in The Times Colonist. We’re excited to be able to share our story of success within the Victoria BC community and share a lesson on how we went from the plucky local startup to one of Canada’s top mobile app developers.
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Written by Samarth Mod | Sep 10
FreshWorks Named in Top 10 Canadian Development Companies
Clutch, a rating firm that validates client reviews, has highlighted FreshWorks Studio as a leader among Canadian app development firms and named us in their Top 10. We’re humbled to see what some of the FreshWorks Studio’s clients had to say.
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Written by Samarth Mod | Jul 12
Three Ways to Improve Customer Experience with a Mobile App
If you are considering a mobile app as part of your business strategy, you should consider the following three things to improve your customer’s digital experience: leverage digital CX enhancement, use data insights to customize the product, and gamification.
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Written by Samarth Mod | Jun 28
How Your Business Longevity is Increasingly Tied to Mobile
Why is your business success increasingly tied to mobile strategy? More people are using their mobile devices to seek information, consume news, shop online and more. It's critical to incorporate an enhanced mobile strategy to your long term vision.
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Written by Samarth Mod | Jun 15
WWDC Keynote: What to Expect From iOS 10
This year’s WWDC Keynote from Tim Cook didn’t disappoint, with lots of fun updates, new releases, and a chance for developers to finally access the Siri tech in iOS 10. As always, there is a lot to dig into and unpack, but here are some of the highlights.
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Written by Samarth Mod | Jun 10
FreshWorks CEO Interviewed on Mobile App Platforms
Our founder and CEO Samarth Mod, was interviewed about the merits of developing on a native platform, as opposed to building hybrid apps. Sam was asked by the research firm Clutch to focus much of the interview on Apple’s Xcode and Google’s Android Studio.
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Written by Samarth Mod | Jun 9
Native vs Mobile Web Apps
When trying to decide which would be more suitable for your project - native or web apps - the ultimate decision comes down to the set of features your customers will typically use on their mobile devices. Each platform has its own advantages.

Written by Samarth Mod | May 20
Newbie's First Week at FreshWorks Studio
April 29 was the official launch party for FreshWorks Studio, a cross-platform mobile app development company here in Victoria, BC. For FreshWorks, the official launch was a great opportunity to recognize individuals who helped the company get off the ground.
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Written by Samarth Mod | May 16
FreshWorks Studio Named Tectorian of the Week
FreshWorks Studio has just been named the tectoria.ca Tectorian of the Week! With our recent launch in April, and some rave reviews on Clutch, we’re positioning ourselves as a standout app developer in Canada, operating from right here in Victoria BC.
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Written by Samarth Mod | May 6
You Need a Technology Partner, Not Just a Developer
At FreshWorks, we take pride in handling projects where we start with a deep analysis of your business, and then make knowledgeable recommendations regarding the technical scope and development methodologies. We are not just developers, We are your partners.
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