FreshWorks Studio Blog

Since 2014 we have been on a mission to solve problems and create value through remarkable digital experiences. Here are a few things we learned and a few things that happened along the way.

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Stephanie Dacre

Proposal Coordinator

Written by Stephanie Dacre | Jun 4

Security Considerations for Virtual Care Applications

Learn how to mitigate consumer fears of digital health services by understanding the most important security considerations for virtual care applications.

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Written by Stephanie Dacre | May 7

Improving Government Through Service Design

You can dramatically increase productivity and quality of public sector services by applying the principles of service design to improve government.

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Written by Stephanie Dacre | Apr 7

User Experience for Virtual Care Applications

A great user experience for your virtual care application starts with understanding users - including patients, care providers, and the app’s administrators.

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Written by Stephanie Dacre | Jun 13

Native vs Hybrid Apps: What Will Work for Me?

First, to be clear, there’s no black and white answer to which is better: native or hybrid. It’s really dependant on a variety of factors, including how your users plan to use the finished product. But there are clear differences between the two.

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Written by Stephanie Dacre | Apr 24

Website vs Web App: What’s the Difference?

What are the differences between a website and a web application? The distinction might seem unimportant but the question comes up often, and the differentiation is. In this short article, we will be diving into the characteristics that set them apart.

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