Throughout the SDLC, QAs have a big impact on the excellence and quality of software that gets produced. Not everyone knows what makes a good bug report and how to write an effective one – but now you do!
You should always review your bug report before hitting send. Read all the sentences and steps that are used in the bug report. See if there is any ambiguity in the language you used that could be misunderstood. The problem should be reported immediately and reproduced at least three times before a ticket is created.
Bug reports can often be the single line of communication between the QA and developer for a particular issue. When QA is accountable for knowing what makes a good bug report, it not only saves the resources of the company but also creates greater team productivity and the ability to deliver higher quality products to the end client.
Measuring success in your bug reporting
Knowing what makes a good bug report is a science, writing one is an art. Following a template structure such as our above recipe for the perfect bug ticket will ensure your reports hit the mark every time. You’ll see results that you can measure in several ways.
Faster Bug Fixes – Your team will notice effective bug reporting as issues get fixed, re-tested, and closed in less time and with increased velocity.
Fewer Bugs Overall – This will also reduce the number of bugs found in future releases as a consequence of the team working on a more stable codebase.
Less Development Time Overall – It will also minimize the time spent on refactoring and architecture improvements. Additionally, the risk of a particular bug resurfacing will be dramatically reduced.
The end result will be continuous, successful releases and the creation of a remarkable experience for every single end-user. This is the ultimate measure of success.