UI/UX Product

Who We Are

FreshWorks Studio is a Victoria based award winning app development firm that provides private and public sector organizations with quality web and mobile app solutions. By following agile methodology and planning principles, FreshWorks has a record of delivering exceptional software products on time and within budget. We take ideas, turn them into cutting edge designs, and guide the potential of the company's young, passionate and talented iOS/Android/Web developers to deliver superior, yet affordable, app development for start-ups, mid scale enterprises, and governments.

FreshWorks was recently awarded the title of 4th best App Developer in Canada by a technology research firm Clutch, based on market presence, portfolio, and client satisfaction. Checkout our work on our website at https://freshworks.io/work/

At FreshWorks, you will work with a team of talented problem solvers who are passionate, collaborative, fun, and extremely motivated. Our employees have worked on projects for some of the top recognized clients like BC Ferries, Used.ca, and Harbour Air. We are a family of innovators, creators, and engineers having come together from different cultures and countries and putting our heart and soul into every project we deliver. We don't ask for years of experience, because it's not about how long you have been practicing a skill, it's how well you do it!

The Job

Our UI/UX Designers take concepts from an idea through the design process all the way to a complete and functioning design. They keep up to date with developments in Android, iOS, and web design and are able to collaborate and communicate with a broad spectrum of people.

UI/UX Designers create interactive wireframes based on documentation like an SRS (Software Requirements Specification), and have an intuitive grasp of user behaviour. We believe in collaboration at every step, so we require our UI/UX Designers to have an understanding of how to distill client ideas into a comprehensive look and feel. They also need to take and provide constructive criticism on their designs and ideas.

Generating design assets for our development teams is a large part of the UI/UX Designer’s role. They have a grasp of the difference between platform design principles, as well as working with multiple file types. Our UI/UX Designers possess the ability to communicate their design process, since our team and clientele is diverse. They have no problem switching from expert to ELI5 depending on the situation.


Key Responsibilities

  • Design wireframes, mockups, screens, and workflows for user stories and technical development;

  • Evaluate UI challenges and to present ideas focused on interaction design and usability;

  • Maintain and use UI design systems for our web and mobile apps;

  • Collaborate with other designers, developers, and clients;

  • Work closely with engineers to push the limits of existing web technology and UX;

  • Present design ideas to developers, clients, stakeholders, and peers for review, working within an iterative design process;

  • Evaluate modern design tools and best practices to continuously evolve and improve the design process;

  • Keep up to date with developments in Android, iOS, and web design.



  • A completed or in progress BS/MS in Design, or a related discipline. Diploma certificates are also okay!

  • Solid understanding of design principles and user experience

  • Proficiency in software relevant to app design - Photoshop, Illustrator

  • Ability to both give thoughtful criticism and receive critique

  • Strong problem solving skills, and a self starters attitude

  • Experience with 3D modeling software is an asset

  • Legal working status in Canada, please note that we do not have resources to sponsor work permits

Why You Should Pick Us

  • We offer a competitive salary with extended health benefits

  • We provide flexible working hours

  • We offer opportunity for equity compensation

  • Our office is downtown Victoria, close to many amazing amenities

  • We provide opportunities for career development into leadership positions

  • We have a fun, high-caliber team that trusts you and promotes a positive culture

  • Our office has a Foosball table, Xbox and a Ping Pong table!

Please provide a strong portfolio or examples of finished work.