Technical Project Manger

Who We Are

FreshWorks Studio is a Victoria based award winning app development firm that provides private and public sector organizations with quality web and mobile app solutions. By following agile methodology and planning principles, FreshWorks has a record of delivering exceptional software products on time and within budget. We take ideas, turn them into cutting edge designs, and guide the potential of the company's young, passionate and talented iOS/Android/Web developers to deliver superior, yet affordable, app development for start-ups, mid scale enterprises, and governments.

FreshWorks was recently awarded the title of 4th best App Developer in Canada by a technology research firm Clutch, based on market presence, portfolio, and client satisfaction. Checkout our work on our website at

At FreshWorks, you will work with a team of talented problem solvers who are passionate, collaborative, fun, and extremely motivated. Our employees have worked on projects for some of the top recognized clients like BC Ferries,, and Harbour Air. We are a family of innovators, creators, and engineers having come together from different cultures and countries and putting our heart and soul into every project we deliver. We don't ask for years of experience, because it's not about how long you have been practicing a skill, it's how well you do it!

The Job

Applicants should have a well-rounded background in both business and IT, including experience in innovating, starting up or operating in a software services business unit, along with experience in related areas of software project management. Candidates for this role must fit into a high performance culture that sets standards and applies quality control. Candidates must enjoy working on multiple fast-paced projects with hard deadlines and constant change, and should have a strong drive for advancing their skills to achieve excellence.


Key Responsibilities

  • Coordinate the organization of project activities, ensuring that projects are completed on time and within budget;

  • Coordinate all aspects of project delivery, including: defining project scope, specifying deliverables, estimating project timelines, effort and costs, managing project budget, creating project charters, schedules, and managing scope change request;

  • Ensuring project success by driving day to day operations through sound project management principles and methodologies;

  • Use advanced project management tools, such as JIRA and Confluence;

  • Maintain detailed status and project log reports on each project to present to IT Managers and Project Stakeholders;

  • Exercise independent judgement in analysis and problem solving on highly complex and medium scope problems, challenging guidelines when necessary;

  • Act as a primary liaison between team members.



  • Strong writing, presentation, and analytical skills with attention to detail

  • Deep understanding of software best practices when it comes to user flow and choice of technology

  • Experience in use of modern project management tools like JIRA, Confluence, MS Project, etc.

  • Drives best practices within software development processes to ultimately release products to customers successfully

  • Proven champion and pragmatist of Agile methodologies

  • Ability to work with our design, architecture, and development teams to ensure they are operating efficiently. Eliminate the hurdles they may face and lead the planning process to ensure each team has prioritized list of stories and epics in timely fashion

  • Exhibits critical thinking, creative problem solving, and willingness to learn new tools for effective client communication

  • Provides clear communication with end-users; interpretation and understanding their needs while explaining technical information in business terms

  • Legal working status in Canada, please note that we do not have resources to sponsor work permits

Why You Should Pick Us

  • We offer a competitive salary with extended health benefits

  • We provide flexible working hours

  • We offer opportunity for equity compensation

  • Our office is downtown Victoria, close to many amazing amenities

  • We provide opportunities for career development into leadership positions

  • We have a fun, high-caliber team that trusts you and promotes a positive culture

  • Our office has a Foosball table, Xbox and a Ping Pong table!