FreshWorks Studio Blog

Since 2014 we have been on a mission to solve problems and create value through remarkable digital experiences. Here are a few things we learned and a few things that happened along the way.

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Written by Shannon Parker | Sep 23

6 Tips to Create an Onboarding Process from Scratch

3 years ago we started out like all new companies - with nothing. Here's what we've learned along the way to create a great onboarding experience for new team members.

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Written by Desmond Brisbin | Jul 8

Empathy: Guiding Principle for an Effective Team

Looking to create guiding principles for an effective team? Here’s why we chose empathy as one of the 5 guiding principles at our growing tech company.

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Written by Sienna Blumstengel | Feb 15

Lunch & Learn Series: Vani Jay on Leadership

This month our lunch and learn topic was leadership so we brought in Vani Jay - HR Professional, recruiter, and educator - to narrow in on a good lesson. She demonstrated a couple exercises around self-reflection to enlighten our aspiring leaders.

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