FreshWorks Studio Blog

Since 2014 we have been on a mission to solve problems and create value through remarkable digital experiences. Here are a few things we learned and a few things that happened along the way.

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Design Thinking

Written by FreshWorks Studio | Jan 2

Conducting Effective Research for User Experience Design

For an application to be successful, a user’s wants and needs must be known and become the focus of designing an application. We’d like to share some user experience research tips that will assure your product or service meets user expectations.

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Written by Desmond Brisbin | Jul 10

What is the Design Thinking Process?

Design thinking is a process in which you are able to gather facts, find personas, and brainstorm in order to generate the maximum amount of ideas. From these ideas, the best are turned into prototypes and rapidly tested to see which works best with your users and how to best refine them.

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