FreshWorks Studio Blog
Since 2014 we have been on a mission to solve problems and create value through remarkable digital experiences. Here are a few things we learned and a few things that happened along the way.
App Development

Written by Wyatt Matthews | Jul 5
FreshWorks Studio Joins Forces with EY Canada
FreshWorks Studio announces its joining forces with EY Canada. This move expands the reach of both FreshWorks and EY Design Studio to provide a national presence.
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Written by Max Mylashko | May 11
Improving iOS App Launch Time
Improving iOS app launch time is an important and often overlooked detail in the software development process. Don't let performance be an afterthought.
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Written by FreshWorks Studio | Jul 8
FreshWorks Wins Employer of the Year - VIATEC Awards
FreshWorks Studio took home the highly coveted Employer of the Year award at the 2019 VIATEC Awards on June 14th. Browse the photo gallery.
FreshWorks is hiring! Click the link below to explore open positions.
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Written by Stephanie Dacre | Jun 13
Native vs Hybrid Apps: What Will Work for Me?
First, to be clear, there’s no black and white answer to which is better: native or hybrid. It’s really dependant on a variety of factors, including how your users plan to use the finished product. But there are clear differences between the two.
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Written by FreshWorks Studio | May 31
Understanding The Discovery Process in Software Development
The old adage is to measure twice and cut once; the discovery process in software development builds a shared understanding of your app idea. This saves time, improves concepts, and gives you the tools to create a remarkable digital experience.
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Written by Sienna Blumstengel | Apr 3
The Business Analyst’s Guide to Writing User Stories
Have you ever used an app that claimed to solve your problems, but came with unhelpful features or didn’t consider what you need or want? User stories help with that. Learn how we use this building block of agile development at FreshWorks.
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Written by FreshWorks Studio | Feb 4
Creating an AI Chatbot Powered by IBM Watson
As part of a proof of concept project, we tried using IBM Watson’s Assistant, Speech-to-Text. and Text-to-Speech services to create an interactive chatbot. Read on to find out just how easily you can harness the power of AI.
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Written by FreshWorks Studio | Jan 28
Seaplane App Takes Flight
The world’s largest seaplane airline, Harbour Air, started 2019 by launching brand new mobile applications. Over many months we helped their team complete great digital products to improve passenger experience so we were on standby to celebrate with them.
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Written by Desmond Brisbin | Jun 20
What is Nearshore App Development?
Offshore development used to be the way to go when outsourcing software engineer talent. Rather than just the hourly rate, you need to consider several factors as part of the total cost of engagement with the company you are looking to do business with.
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Written by FreshWorks Studio | Jun 11
According to Clutch, FreshWorks Studio Continues to Deliver!
Clutch performs extensive research on App Developers in Canada and uses over a dozen criteria to rank companies, the most important one being client reviews. In the past few months we have had some reviews which assure us that our clients are still happy.
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Written by Samarth Mod | Feb 8
BCHighways - Developing This Native App via BC Dev Exchange
BCHighways provides real-time provincial highway information including road closures, planned work and extreme weather conditions. The free app also features estimated border crossing wait times, traffic cam images and integrates with DriveBC’s Twitter feed.
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