QA & Testing Analyst

Who We Are

FreshWorks Studio is a Victoria, BC-based startup that specializes in delivering mobile and web applications. We work with both public and private sector organizations on a range of project sizes - from apps for BC HighWays & the City of Victoria, to our latest commercial contracts with leading BC companies & Harbour Air. We are a family of innovators, creators and engineers, having come together from different cultures and countries. Our office is a place where we’re free to experiment with the coolest, most cutting-edge technology. We are a company that is sharing its passion and expertise to help others thrive in the digital future. We are building a community that creates smart and elegant mobile applications, seamless product strategies, responsive web applications, and story-driven user experiences for bold entrepreneurs. We don’t ask for years of experience, because it’s not about how long you’ve been practicing a skill, it’s how well you do it.

The Job

You’re responsible for the quality of the work we publish. Our QA & Testing team is the final gatekeeper between us and embarrassment, or worse, financial loss. We expect the person in this role to take the job seriously.


You’ll be testing our applications two ways; manually and automated. For manual testing, you’ll be hunting for bugs, and requesting enhancements. Once you do find them, you’re responsible for logging and tasking them in JIRA.


You should have excellent communication skills, and easily be able to navigate providing constructive criticism and guidance to developers on bugs, and UI/UX changes with designers.


For automated testing, you’ll be producing test scenarios from reviewing documents like an SRS, and user stories.


You should have a grasp of developing and executing test scenarios using tools like Espresso, XCTest and Selenium for Android, iOS, and web (respectively, but we don’t have to tell you that!).


What You Need

  • A completed or in progress BS/MS in Computer Science or related discipline. Diploma certificates are also okay!

  • Writing and understanding OOPS concepts.

  • A strong work ethic - we are a startup and quite literally every minute of our time counts.

  • Experience working in an Agile environment.

  • At least one successfully deployed app on the Play/App store or Web.

Nice To Haves

  • Experience with Jenkins

  • Developing experience with Android, iOS or Web

  • Experience working on Slack, Git, Google Apps.

  • Excellent foosball or Xbox skills.

Why You Should Pick Us

Beanbag chairs. An awesome work environment where your voice matters. Flexible hours. Snacks. Opportunity to work on career-making projects.

These are just a few reasons to want to join the FreshWorks family.

We are collaborative, client focused, fun loving, tenacious and have a perfectionist streak. Heck, our wifi code is excellence - come try it out if you don’t believe us. We’re massively expanding, 2 to 25 in less than a year and we’re about to move to a much larger office with extra seats for amazing people like you!

What does an expanding team mean? It means you get the opportunity for internal advancement as we grow. It means you can come in as web and learn some mobile, start junior and learn to lead, or join as a designer and end up in project management. We’re starting to put in whole rewards systems like coffee programs, name your vacation, pick your passions, and the opportunity to get involved in courses and conferences to network and expand your skills.

Salary commensurate with experience.