Outside Sales Representative

Who We Are

FreshWorks Studio is a Victoria-based award-winning app development firm that provides private and public sector organizations with quality web and mobile app solutions. By following agile methodology and planning principles we guide the company's passionate and talented iOS/Android/Web developers to deliver superior app development for start-ups, mid-scale enterprises, and governments.

At FreshWorks, you will work with a team of 50+ talented problem solvers in our downtown offices who are passionate, collaborative, fun, and extremely motivated. Our family of innovators, creators, and engineers have worked on projects for some highly recognizable clients like BC Hydro, BC Ferries, Used.ca, and Harbour Air.


Office Locations

Seattle, Washington, USA (Remote)


Reference Number



Number of Positions


Employment Type

Contract with the possibility of becoming permanent

Salary Range

Base wage + commission


The Role

FreshWorks Studio is growing quickly and is looking for our first Seattle-based Outside Sales Representatives to add to our sales team. Your primary responsibility as an Outside Sales Representative is to drive the sales of our software services to both private and public sector customers. As a sales professional, you are required to have a demonstrated track record of success in a hunter role and an ability to manage the complete sales cycle, in addition to appeasing our ambitious customer acquisition and revenue growth objectives. 

As an Outside Sales Representative, you are a detail-oriented, goal driven person who works with multiple teams and has exceptional organizational and time-management skills. You are able to identify new projects through various sources, including research, networking, cold-calling, and developing deeper relationships with current clients. 


Key Responsibilities

  • Build a pipeline of prospects and manage the sales stages from lead to close, with an intention to maintain/achieve high levels of customer satisfaction and grow revenue;

  • Educate prospective customers and existing clients about our processes through presentations and product demonstrations;

  • Manage and continue to develop a dedicated territory of accounts;

  • Develop new business through lead qualification, relationship management, and attending conferences/seminars and in-person meetings;

  • Establish trusted relationships with key decision makers, influencers, and business leaders within company account(s);

  • Involved in all phases of the sales lifecycle including: identifying and developing leads, meeting with new and existing clients, developing value propositions, financial deal structuring, contract negotiation, and closing.


We added 25 tech professionals to our team this year. We are growing rapidly and have great opportunities for advancement and career development into leadership positions.

We added 25+ projects to our portfolio in 2017 and are on track to surpass that number in 2018. Our second office opened in Vancouver in July 2017 and there are plans for further expansion across Canada and into the US in the near future.


Need to Haves

  • 2+ years of proven experience in software/consulting service sales environment, experience in Outside Sales preferred

  • Exceptional interpersonal and presentation skills with demonstrated success in negotiating deals and assisting clients

  • Well-versed in relationship building across all levels of an organization

  • Proven track record of solution-selling, account-planning, proposal creation, and closing skills

  • Self-motivated with the ability to work effectively both independently and in a team environment

  • Ability to prioritize, multitask, and work under pressure of constant deadlines

  • Legal working status in the United States, please note that we do not have resources to sponsor work permits


Nice to Haves

  • Previous experience in Outside Sales, Inside Sales, or Account Management