Over the last few years, the Canadian Federal and Provincial governments have taken a more proactive approach to ensure the services they design and deliver meet the diverse needs of the population. One of the more common methodologies is Gender Based Analysis Plus (GBA+), a process designed to analyze how people experience a government policy or program. The approach considers how all of a person’s identity factors intersect to impact how they uniquely perceive and engage with digital government services.
These factors include:
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