user stories

The Business Analyst’s Guide to Writing User Stories

The Business Analyst’s Guide to Writing User Stories

Have you ever used an app that claimed to solve your problems, but was bogged down with other unhelpful features? Did it feel like whoever made the app didn’t even consider what the user would need or want? User stories help with that. Learn more about how we use them at FreshWorks, and how they are a key building block of agile development.