FreshWorks Studio Blog
Since 2014 we have been on a mission to solve problems and create value through remarkable digital experiences. Here are a few things we learned and a few things that happened along the way.
The Author
Sienna Blumstengel
Business Analyst
Sienna is a business analyst + whatever else she can get her hands on, and spends her days working towards hearing users say "wow, this is going to make my life so much easier."
Sienna is a business analyst + whatever else she can get her hands on, and spends her days working towards hearing users say "wow, this is going to make my life so much easier."

Written by Sienna Blumstengel | Dec 3
Challenge Accepted - Participating in the VIATEC Foodbank Challenge
The annual VIATEC Foundation Foodbank Challenge raises money for charitable organizations through food and cash donations. It is put on by the Victoria Innovation, Advanced Technology and Entrepreneurship Council (VIATEC).
Read More
Written by Sienna Blumstengel | Jul 4
Our 5 Year Journey
Fuelled by Subway and coffee, FreshWorks founders Sam and Rohit went from developing the unsuccessful BoatSenze app, to leading the thriving app development company that is FreshWorks. Celebrate 5 years with us through a trip down memory lane.
Read More
Written by Sienna Blumstengel | Apr 3
The Business Analyst’s Guide to Writing User Stories
Have you ever used an app that claimed to solve your problems, but came with unhelpful features or didn’t consider what you need or want? User stories help with that. Learn how we use this building block of agile development at FreshWorks.
Read More
Written by Sienna Blumstengel | Mar 25
Concept to User-Validated Prototype in Just 5 Hours
Business and engineering students from the University of Victoria came together for the first ever Design Sprint case competition. The event aims to provide experiential learning, teams were competing for prizes, including a pizza party with our FreshWorks team.
Read More
Written by Sienna Blumstengel | Mar 18
Lunch & Learn Series: Office Ergonomics Done Right
How can I make my workday better for my body? Will this expensive chair improve my posture? What does ‘ergonomic’ really mean? Read what we learned from Aaron Unger at the March Lunch & Learn about physical health.
Read More
Written by Sienna Blumstengel | Feb 15
Lunch & Learn Series: Vani Jay on Leadership
This month our lunch and learn topic was leadership so we brought in Vani Jay - HR Professional, recruiter, and educator - to narrow in on a good lesson. She demonstrated a couple exercises around self-reflection to enlighten our aspiring leaders.
Read More
Written by Sienna Blumstengel | Jan 30
Lunch & Learn Series: Why You Need DevOps
What is DevOps? What are the benefits, and how can we do it? FreshWorks is always looking to improve our development processes. Dive deeper on this topic with DevOps Engineer at Bambora, Mike Poirier, as he gives us a rundown on the methodology.
Read MoreThe Download
Subscribe to our email newsletter and get curated knowledge, people, and news posts once a month.

You must be logged in to post a comment.