FreshWorks Studio Blog

Since 2014 we have been on a mission to solve problems and create value through remarkable digital experiences. Here are a few things we learned and a few things that happened along the way.

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The Author

Sienna Blumstengel

Business Analyst

Sienna is a business analyst + whatever else she can get her hands on, and spends her days working towards hearing users say "wow, this is going to make my life so much easier."

Sienna is a business analyst + whatever else she can get her hands on, and spends her days working towards hearing users say "wow, this is going to make my life so much easier."

Written by Sienna Blumstengel | Dec 3

Challenge Accepted - Participating in the VIATEC Foodbank Challenge

The annual VIATEC Foundation Foodbank Challenge raises money for charitable organizations through food and cash donations. It is put on by the Victoria Innovation, Advanced Technology and Entrepreneurship Council (VIATEC).

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Written by Sienna Blumstengel | Jul 4

Our 5 Year Journey

Fuelled by Subway and coffee, FreshWorks founders Sam and Rohit went from developing the unsuccessful BoatSenze app, to leading the thriving app development company that is FreshWorks. Celebrate 5 years with us through a trip down memory lane.

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Written by Sienna Blumstengel | Apr 3

The Business Analyst’s Guide to Writing User Stories

Have you ever used an app that claimed to solve your problems, but came with unhelpful features or didn’t consider what you need or want? User stories help with that. Learn how we use this building block of agile development at FreshWorks.

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Written by Sienna Blumstengel | Mar 25

Concept to User-Validated Prototype in Just 5 Hours

Business and engineering students from the University of Victoria came together for the first ever Design Sprint case competition. The event aims to provide experiential learning, teams were competing for prizes, including a pizza party with our FreshWorks team.

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Written by Sienna Blumstengel | Mar 18

Lunch & Learn Series: Office Ergonomics Done Right

How can I make my workday better for my body? Will this expensive chair improve my posture? What does ‘ergonomic’ really mean? Read what we learned from Aaron Unger at the March Lunch & Learn about physical health.

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Written by Sienna Blumstengel | Feb 15

Lunch & Learn Series: Vani Jay on Leadership

This month our lunch and learn topic was leadership so we brought in Vani Jay - HR Professional, recruiter, and educator - to narrow in on a good lesson. She demonstrated a couple exercises around self-reflection to enlighten our aspiring leaders.

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Written by Sienna Blumstengel | Jan 30

Lunch & Learn Series: Why You Need DevOps

What is DevOps? What are the benefits, and how can we do it? FreshWorks is always looking to improve our development processes. Dive deeper on this topic with DevOps Engineer at Bambora, Mike Poirier, as he gives us a rundown on the methodology.

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