FreshWorks Studio Blog

Since 2014 we have been on a mission to solve problems and create value through remarkable digital experiences. Here are a few things we learned and a few things that happened along the way.

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The Author

Desmond Brisbin

Sales & Marketing Manager

Alongside a remarkable team, Desmond works to create and execute on strategies for organizational growth and stability. He appreciates the power of marketing to create a valuable brand and a strong culture, and knows what every laundry symbol on a clothing tag means.

Alongside a remarkable team, Desmond works to create and execute on strategies for organizational growth and stability. He appreciates the power of marketing to create a valuable brand and a strong culture, and knows what every laundry symbol on a clothing tag means.

Written by Desmond Brisbin | Jul 8

Empathy: Guiding Principle for an Effective Team

Looking to create guiding principles for an effective team? Here’s why we chose empathy as one of the 5 guiding principles at our growing tech company.

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Written by Desmond Brisbin | Mar 25

Working Effectively While in Self-Isolation

Adapting to a fully remote workforce in the face of COVID-19? We’ve prepared a few helpful tips and tricks and described our tool set for working effectively while in self-isolation.

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Written by Desmond Brisbin | Mar 25

Our Response to COVID-19: What We’re Doing as a Team

FreshWorks has adapted quickly by creating new communication channels, online social spaces, and helpful resources for our team during the COVID-19 crisis.

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Written by Desmond Brisbin | Mar 25

Our Response to COVID-19: What We’re Doing as a Company

What is FreshWorks doing to support our team, our clients, and the BC community during the COVID 19 crisis? Resources, information, and adaptation strategies.

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Written by Desmond Brisbin | Dec 6

The Clutch Global Ranking is Here - And We're On It!

Clutch, the data-driven field guide to business buying decisions, announced the Global Top 1000 on Monday and we cracked the top 100 this year. It was the hard work from our team and our clients that made the climb from #166 last year to #78 on the 2019 Clutch Global Top 1000 possible.

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Written by Desmond Brisbin | Sep 30

We're ranked 20th on The Globe and Mail's "Canada's Top 400 Growing Companies"

We placed 20th on the inaugural Report on Business ranking of Canada’s Top Growing Companies. Canada’s Top Growing Companies ranks Canadian companies on three-year revenue growth. We earned this spot with three-year growth of 2,216%.

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Written by Desmond Brisbin | Sep 12

We made the 2019 Startup 50 Top 10!

Canadian Business and Maclean’s has ranked FreshWorks Studio No. 7 on the 2019 Startup 50 ranking of Canada’s Top New Growth Companies. “The 2019 Startup 50 winners suggest the future of Canadian entrepreneurship is extremely bright,” says Beth Fraser.

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Written by Desmond Brisbin | Aug 29

FreshWorks at Connect 2019

Connect 2019 is designed to bring together BC Public Service and their partners to engage in ideas and opportunities. The ultimate goal: to create a digital government that exceeds the expectations of the BC citizenry.

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Written by Desmond Brisbin | Aug 7

How to include offline map elements in your mobile app

As part of the MyRangeBC project, iOS developer Amir researched the use of offline maps. In this blog post he takes a closer look at the code required to make this work. You can also download his sample code and start developing your own offline map app.

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Written by Desmond Brisbin | Jul 24

Our Hackathon for the BC Government

If you’ve ever been in or been to a hackathon, you know how fun they are. They also tend to result in some fascinating ideas being developed into useful applications or application features. We just hosted one for the BC Government this month.

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Written by Desmond Brisbin | Jul 10

What is the Design Thinking Process?

Design thinking is a process in which you are able to gather facts, find personas, and brainstorm in order to generate the maximum amount of ideas. From these ideas, the best are turned into prototypes and rapidly tested to see which works best with your users and how to best refine them.

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Written by Desmond Brisbin | Jun 28

FreshWorks wins at the Technology Impact Awards!

FreshWorks Studio was recognized last night at the Technology Impact Awards with a win in the Company of the Year - Growth Success category. FreshWorks co-founders Samarth Mod and Rohit Boolchandani were present to accept the award.

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Written by Desmond Brisbin | Jun 26

FreshWorks CEO Sam receives RBC Top 25 Canadian Immigrant Award

FreshWorks Studio co-founder and CEO Sam (Samarth) Mod received the prestigious RBC Top 25 Canadian Immigrant Awards last night at the award ceremony in Toronto. An additional honour was bestowed upon him in the form of the RBC Entrepreneur Award.

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Written by Desmond Brisbin | May 14

Meet the Team - Gyan - Full Stack Developer

Meet Gyan, Full Stack Developer here at FreshWorks since January 2018. After being with us for over a year, he's ready to share insights into what the day-to-day at FreshWorks is like, what his job entails, and his thoughts on current technology trends.

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Written by Desmond Brisbin | Mar 4

Meet the Team: Meredith - Front-End Developer and Scrum Master

Meet Meredith, our Front-End Developer and Scrum Master at FreshWorks Studio. After being with us for a year, she's here to share insights into what daily FreshWorks culture is like, and what her job entails. Ready to join our team? Visit our Careers page.

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Written by Desmond Brisbin | Feb 22

Are You Ready For Battlesnake 2019?

Battlesnake comes back to the Victoria Conference Center on March 2nd. FreshWorks will be entering bounty snakes for the first time and you can win some great prizes for challenging us or the other participating tech companies from around Victoria.

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Written by Desmond Brisbin | Jan 28

Seaplane App Takes Flight

The world’s largest seaplane airline, Harbour Air, started 2019 by launching brand new mobile applications. Over many months we helped their team complete great digital products to improve passenger experience so we were on standby to celebrate with them.

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Written by Desmond Brisbin | Jan 24

IPAC Victoria Digital Government

A few nights ago VIATEC hosted an event by the Institute of Public Administration of Canada (IPAC) in Victoria that demonstrated the passion which with leaders in both the public and private sector are pursuing their vision for a bold new digital future.

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Written by Desmond Brisbin | Sep 10

Fresh Perspective from Our Youngest Intern

Meet our summer intern Alec! He showed us how we can come together and make a new-comer feel welcome. Did we mention he built a chatbot, signed up thousands of global users, and received an acquisition offer for his company while he was still 14 years old?

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Written by Desmond Brisbin | Jun 20

What is Nearshore App Development?

Offshore development used to be the way to go when outsourcing software engineer talent. Rather than just the hourly rate, you need to consider several factors as part of the total cost of engagement with the company you are looking to do business with.

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Written by Desmond Brisbin | Jun 11

According to Clutch, FreshWorks Studio Continues to Deliver!

Clutch performs extensive research on App Developers in Canada and uses over a dozen criteria to rank companies, the most important one being client reviews. In the past few months we have had some reviews which assure us that our clients are still happy.

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Written by Desmond Brisbin | Dec 11

FreshWorks Open House 2017

On Friday, we kicked off the holiday season with an open house at our office. Thank you to everyone that came out and made it such a wonderful evening. If you weren't able to stop in please reach out anytime as we'd love to give you a tour of the new office.

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Written by Desmond Brisbin | May 31

How much does it cost to develop an app?

Besides good references, cost is usually the most important factor for any entrepreneur or organization looking at development partners. We’ll try to give you the info you need to help a competent partner prepare accurate and useful estimates for you.

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