Account Executive

Who We Are

FreshWorks Studio is a Victoria-based award-winning app development firm that provides private and public sector organizations with quality web and mobile app solutions. By following agile methodology and planning principles we guide the company's passionate and talented iOS/Android/Web developers to deliver superior app development for start-ups, mid-scale enterprises, and governments.

At FreshWorks, you will work with a team of 30+ talented problem solvers in our downtown office who are passionate, collaborative, fun, and extremely motivated. Our family of innovators, creators, and engineers have worked on projects for some highly recognizable clients like BC Ferries,, and Harbour Air.


Office Locations

1st Floor, 736 Broughton Street, Victoria, BC (Head Office)

Number of Positions


Employment Type

Full-Time, Permanent

Salary Range

Commensurate with experience.



  • Extended Health Benefits and Life Insurance
  • Flexible Work Hours
  • Vacation Days
  • Paid Sick Days
  • Paid holiday break from December 25-January 1
  • Relocation assistance (within Canada)
  • Opportunity for equity compensation


The Role

We are growing quickly and are looking for a talented Account Executives to add to our growing sales team in Victoria. Your primary responsibility as an Account Executive is to drive the sales of our software services to both private and public sector customers. As a sales professional, you are required to have a demonstrated track record of success in a hunter role and an ability to manage the complete sales cycle. 

As an Account Executive, you are a detail-oriented person who works with multiple teams and has exceptional organizational and time-management skills. You are able to identify new projects through various sources, including research, networking, cold-calling, and developing deeper relationships with current clients. 


Key Responsibilities

  • Build a pipeline of prospects and manage the sales stages from lead to close, with an intention to maintain/achieve high levels of customer satisfaction and grow revenue;

  • Educate prospective customers and existing clients about our processes through presentations and product demonstrations;

  • Manage and continue to develop a dedicated territory of accounts;

  • Develop new business through lead qualification, relationship management, and attending conferences/seminars and in-person meetings;

  • Establish trusted relationships with key decision makers, influencers, and business leaders within company account(s);

  • Involved in all phases of the sales lifecycle including: identifying and developing leads, meeting with new and existing clients, developing value propositions, financial deal structuring, contract negotiation, and closing.


We added 25 tech professionals to our team this year. We are growing rapidly and have great opportunities for advancement and career development into leadership positions.

We added 25+ projects to our portfolio in 2017 and are on track to surpass that number in 2018. Our second office opened in Vancouver in July 2017 and there are plans for further expansion across Canada and into the US in the near future.

Our Head Office is located in the heart of downtown Victoria, the city with the mildest climate in Canada. Outdoors activities such as golfing, hiking, kayaking, and cycling can be done year round in this easily explorable community.

Our Head Office has the features expected from a tech company including lounge area, massage chair, foosball table, ping-pong table, and a kegerator. The kitchen has well stocked snack cupboards and a fridge with drinks to share with the team. Crepes are served on Thursday mornings and Demo Days are every second Friday.


Need to Haves

  • 4+ years of proven experience in software/consulting service sales environment

  • Exceptional interpersonal and presentation skills with demonstrated success in negotiating deals and assisting clients

  • Well-versed in relationship building across all levels of an organization

  • Ability to conduct presentations, prepare response to RFPs and RFQs

  • Proven track record of solution-selling, account-planning, proposal creation, and closing skills

  • Self-motivated with the ability to work effectively both independently and in a team environment

  • Ability to prioritize, multitask, and work under pressure of constant deadlines.

  • Legal working status in Canada, please note that we do not have resources to sponsor work permits